Returns & Exchanges
Returns
Orders may be returned up to 14 days after delivery. Item(s) must be in new condition, unwashed, unworn aside from try-ons, and free from any odors or stains.
Any items showing signs of wear (stains, odors, excessive hair or dander) will automatically incur a 25% restocking fee. Your refund will be processed once the item(s) have been returned. Refunds do not include the cost of shipping fees.
Sale/clearance/last change items are not eligible for returns.
To start, please contact us at hello@bandagebrigade.com with your order number and the item(s) you'd like to return.
Exchanges
We offer exchanges for U.S. orders within 14 days after delivery. Item(s) must be in new condition, unwashed, unworn aside from try-ons, free from any odors or stains.
Customers will be charged the cost of shipping labels for any exchanges.
Your exchange will ship once the item(s) have been returned and processed.
Please note, some sizes may be sold out due to limited stock.
In the event that this occurs, we will offer an option to swap to a different design of equal value or the choice of a return.
To begin, please contact us at hello@bandagebrigade.com with your order number, the item(s), and the size you'd like to exchange to.
International orders
We are unable to process returns or exchanges for orders outside of the U.S. Please double check the item and measurements to be sure before checkout.