FAQ
If you have any questions about shipping, returns and exchanges, etc., please refer to our shipping policy page.
Do you guys have discounts?
- Use code STICKERS for a buy 3 get 1 free sticker deal!
- Domestic (US) orders will automatically include free shipping in orders $125 or more.
- A 10% off discount code will be included in your package that will be usable for a limited time in your next purchase.
- Discount codes cannot be stacked
What type of material are your shirts made out of?
Most of our clothes are made of 100% cotton, sometimes 50% Cotton 50% Polyester.
Do you print/embroider these yourself?
Yes! We screen print and embroider most of the apparel ourselves. The only thing we can't print on are nylon jackets which are outsourced.
What type of ink do you use?
Waterbased Permaset and Matsui ink.
What embroidery machines do you use?
Brother PE800
Will your shirts shrink in the wash?
Our shirts are all pre-shrunk so any further shrinkage will be at a minimum!
Do your shirts crack?
Cracking occurs naturally over time with wash and wear with any ink or vinyl based clothing.
The reason we use water based ink is because it gives that softer and lighter feeling to the shirt. When we print, the ink settles into the grooves and fibers of the garment allowing the texture to remain soft and the cracking is less noticeable.
Although there are other printing methods such as plastisol that give a more opaque and vibrant look, the ink tends to sit on top of the fibers and would eventually crack in a more harsh and noticeable way. It is also less environmentally friendly!
How should I wash my shirts?
We always recommend washing your shirts inside out in cold water and hang dry to preserve the print as long as possible but we understand not everyone as the time or energy to do so. You can opt to dry in a lower heat to avoid harsh cracking. The windbreaker jackets don't need to be cleaned as often as cotton based clothing but please hand wash when possible and hang dry! You can also refer to our wash care page for more information.
Any other questions or concerns? Contact us at
hello@bandagebrigade.com