FAQ


How long will it take to receive my order?

Since we screen print everything ourselves, ship out time will depend on our stock which fluctuates if we have a convention during that time. We try our best to ship your order out within 2-5 business days and will get to you depending on which shipping you choose. 

Will I receive a tracking number with my order?

Yes! USPS orders receive tracking numbers. 

Do you accept returns or exchanges? 

We don't accept returns but exchanges are alright as long as they are in the same condition as when you received it and it hasn't been washed. If you need an exchange please contact us at hello@bandagebrigade.com with your order number and reason for exchanging. However, you will be responsible for the cost of shipping for returning the items. 

Why haven't I received my order yet?

Once we ship it out, it is no longer in our control so we are not liable for any missing or lost packages! Please check with your local postal service to sort out the issue. 

Any other questions or concerns feel free to contact us at hello@bandagebrigade.com :)