Will I receive a tracking number with my order?
Orders placed with 'USPS First Class Mail' will not receive tracking under 15 lbs but any other options will include a tracking number.
How long will it take to receive my order?
Typically, we will process and ship your order to you within 2-5 business days. If there are any delays due to travel, illness, etc, we will update you as soon as we can!
Do you accept returns or exchanges?
We only accept returns if the product you received was damaged upon arrival. If this is the case, please contact us and send us a photo of your damaged product within 3 days of package arrival and we will make sure to sort it out for you!
Exchanges are always A-OK! as long as they are in the same condition as when you received it and it hasn't been washed. If you need an exchange please contact us with your order number and reason for exchanging. However, you will be responsible for the cost of shipping for exchanging the items!
Why haven't I received my order yet?
Once we ship it out, we'll send you a confirmation email with your tracking number! It will be no longer in our control so we are not liable for any missing or lost packages. Please check with your local postal service to sort out any issues with shipping you may have!